Important information regarding the current security situation in the Middle East region (including the United Arab Emirates) and possible airspace closures and flight restrictions for those who have valid Seesam travel insurance.

According to the current travel insurance terms and conditions, circumstances that are directly or indirectly related to military activities, including resulting airspace closures or flight restrictions, are not considered insured events. However, we have decided to make an exception for our clients and will not apply this exclusion in the case of travel disruption.

If you are already travelling

If your trip began on 28 February or earlier and you have a valid Seesam travel insurance policy that includes trip disruption coverage you are currently in the Middle East region or your original travel itinerary passed through the Middle East region, the following exceptions will apply:

• we will compensate transportation costs resulting from changes to your travel itinerary, within the insured sum;
• we will compensate reasonable and unavoidable accommodation costs, within the insured sum;
• we will compensate medical expenses in accordance with the terms and conditions.

Where to report a claim?

Please keep all documents related to your expenses, including flight tickets, airline notifications, refunds, payment receipts, etc. Please report the claim as soon as possible on the Seesam website: https://seesam.ee/en/claims/travel-insurance-claim

If your trip has not yet started

If your trip began on 1 March or later, the above exception does not apply, as this is a general exclusion under the insurance terms and conditions.

According to the current travel insurance terms and conditions, circumstances directly or indirectly related to military activities, including resulting airspace closures or flight restrictions, are not considered insured events.

Policy validity and extension
If you are unable to return home on time due to events occurring in the Middle East (for example, due to flight cancellations, airspace closures or illness), your insurance coverage will be automatically extended free of charge until 10 March 2026.

Safety
Due to the ongoing military situation, we recommend following updates from the Ministry of Foreign Affairs regarding the current situation in the Middle East and monitoring travel recommendations, which are updated daily: https://www.vm.ee/uudised/valisministeeriumi-uuendatud-konsulaarinfo

The exceptions apply to the following territories:
Iran, Saudi Arabia, United Arab Emirates, Israel, Bahrain, Iraq, Jordan, Kuwait, Oman, Qatar.