General requirements in the case of a property insurance loss event:
- Limit further loss and damage to the property. Save what can be saved!
- Notify Seesam of the event as soon as possible and follow the instructions provided by Seesam.
- Complete the Property Insurance Loss Adjustment Form of Seesam and append a list and photos of the damaged property.
- In the case of a cargo insurance loss, complete the Cargo Insurance Loss Adjustment Form and append a list of the damaged property.
- Keep the damaged property for which you would like to receive an indemnity.
- Maintain the site of damage in an untouched state, except for the actions required to limit further major loss, until a representative of Seesam has examined it.
Fire:
- Evacuate the people or provide the injured party/parties with first aid, if necessary.
- Limit further spread of the fire, if possible.
- If you are unable to gain control of the fire, call the fire service. To do so, dial the emergency number 112 of the Emergency Response Centre.
- Guide the firefighters quickly to the scene of the fire.
- Find and place at the disposal of the firefighters a person who knows the building of the company and the location of its property, piping and main switchboard.
Break-in, robbery, vandalism
- Notify the police of the incident. To do so, dial the emergency number 112 of the Emergency Response Centre.
Water damage
- Find the cause for the water damage and try to shut off the piping.
- Start cleaning and drying work immediately.
Liability insurance
- Immediately notify Seesam of a possible loss.
- Collect as much material and evidence as possible explaining the circumstances of the loss.
- Help Seesam in determining the amount of loss and the liability of the policyholder.
- Make no promises and enter into no agreements without the consent of Seesam.
